Terms of service

TERMS OF SERVICE

Last updated: August 2026

1. About Us

This website is operated by alltwentyfour. Throughout these terms, "we", "us", and "our" refer to alltwentyfour. Our website is alltwentyfour.co.uk.

By visiting our site and purchasing from us, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

2. Eligibility

By using our website, you confirm that you are at least 12 years of age, or that you have the consent of a parent or guardian. Our products are intended for personal use only.

3. Products

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. All product descriptions, images, and pricing are subject to change without notice. We make every effort to display product colours and details accurately, however we cannot guarantee your screen will display them exactly as they appear in person.

4. Pricing & Payment

All prices are displayed in the currency chosen / your location - the store default is GBP (£) and are inclusive of VAT where applicable. We reserve the right to change prices at any time. Payment must be made in full at the time of purchase. We accept payment via the methods available at checkout.

5. Orders

By placing an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability. You will be notified and refunded promptly if your order is cancelled by us.

6. Shipping

Orders are shipped in accordance with our Shipping Policy, which forms part of these terms. Delivery times are estimates and we cannot guarantee exact delivery dates.

7. Returns & Refunds

Our returns and refunds process is governed by our Returns & Refunds Policy, which forms part of these terms.

8. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of alltwentyfour and may not be reproduced, distributed, or used without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, alltwentyfour shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you shall not exceed the value of your order.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

10. Skincare & Product Use

Our Kalon skincare products are for external use only. Please read all product labels and instructions before use. If you experience any adverse reaction, discontinue use immediately and seek medical advice. We recommend performing a patch test before first use.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

12. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the new terms.

14. Contact Us

If you have any questions about these terms, please contact us at 

or via our contact page.